Disappointing KFC....
I was really looking forward to going to KFC tonight with Dave and the girls for our mini Valentine's celebration together - I hadn't had one in far too long! Unfortunately the service was rather disappointing to say the least.... The food was delicious as always though ?
When we arrived, our order was taken straight away which was good, however, at the till is where we first encountered problems... The chap serving us wasn't at all friendly (let's call him Mr Moodypants!) so therefore, didn't make us feel relaxed. He didn't really listen to what we were saying either. To be fair, we were a little indecisive but no more than I guess 70% of customers when ordering a fairly large amount (Dave has a rather large appetite so generally orders himself 2 meals ??). We double checked that we had ordered 2 large corn on the cobs and double checked that this equated to 4 mini corn on the cobs. We also confirmed on more than one occasion that the 'Boneless Banquet' that we ordered would have beans with it. The chap just brushed us off without really listening, "Yeah". I guessed that he was perhaps so good at his job (apart from being unable to smile and make us feel important as customers) that he knew exactly what we were asking for and got it all straight in his head, first time. I was WRONG!!!
We moved along the counter slightly after we'd paid our money (although our receipt wasn't given to us at this point either - this came later by another chap who had taken over the till to serve the next customer while Mr Moodypants had gone to collect our food and drinks for us). So first off, he put our drinks together on the side - I clocked the huge unmissable drips of Krushems running down the side of one of the cups. He also saw this and I assumed, foolishly on my part, that he'd clean it up but oh no, he went to pop it straight into the cardboard carry tray (that of course has holes around the bottom to allow contents to leak out all over the person carrying it). At this point I put my hand out to stop him and said "excuse me, can we get something to clean the cup before it goes in there, as much as I like Krushems, I don't really want to be wearing it!" He took the cup and wiped it with a napkin and then put it straight back into the space that he was going to put it into earlier and where a drip was already. Our food was then ready and we went to leave with our take away but as I got to the door, I noticed that the drink was still leaking - it appeared to have a crack at the bottom of it too. We asked the chap to please change it which he did with less enthusiasm than a sloth on a slow day!
We arrived home, got ourselves comfy, ready to enjoy our meal, only to discover that Mr Moodypants had not only forgotten two of the corn on the cobs that he confirmed he knew what we had ordered but had mistakenly given the meal that we'd requested beans with, a corn on the cob! I guess that means that we were really only one cob short and one beans short but hey, we paid for them and were looking forward to them. Anyway, let's end on a good note - as mentioned above though, the meal was delicious ?
